Delivery & Returns

Delivery times

We deliver to every Emirate within 3–7 days of order confirmation. We confirm your delivery date on WhatsApp before dispatch.

Occasions

For Ramadan, Eid, UAE National Day and other busy dates, please order at least 7 days ahead. See the gifting calendar for order-by dates.

Where we deliver

Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, Umm Al Quwain — homes, offices, hotels and hospitals.

Returns and changes

Because gifts are prepared to order, please contact us on WhatsApp as soon as possible if you need to change an order. If a gift arrives damaged, send us a photo within 24 hours of delivery and we will arrange a replacement.

[Review this section and add your full returns policy before launch.]